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Soon we’ll be implementing new enhanced security features designed to provide an added layer of protection to your account. You'll be asked to verify your identity which provides a one-time security validation passcode sent to your email address. This passcode is a second credential in addition to your Username and Password.

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The Official Transamerica Site for Retiree Medical Insureds

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Welcome to Transamerica's free, secure online service for accessing your Retiree Medical insurance information. As a registered user of, you will have access to personalized information regarding your Retiree Medical benefits and services. You can use to:
  • View Retiree Medical claim status.
  • Order a duplicate Certificate or replacement identification (ID) card.
  • View enrollment information.
  • View address of record and paid-to date.
  • Access online forms, publications and messages sent to you.

In order to use this service, you must be a registered user.

Need to Register? If you are not yet registered on, please click here to begin the registration process. Be sure to have your certificate number available (found on your identification card).

Please note: You only have three (3) attempts to successfully log into After the third (3rd) attempt, you will be temporarily locked out for thirty (30) minutes.

Retiree Medical insurance is underwritten by Transamerica Financial Life Insurance Company (TFLIC), Harrison, NY, and Transamerica Life Insurance Company (TLIC), Cedar Rapids, IA. TFLIC is authorized to conduct business in New York. TLIC is authorized to conduct business in all other states.